ORDER PROCESS: CARMEN KLOOREN ships from Tallinn, Estonia. Orders are processed Monday-Friday.  Majority of our items are made-to-order. Please allow 10-14 business days for processing and production time before your order is shipped. If a rush order is required, please let us know and we will try our best to accommodate. We offer free international shipping via UPS and DHL.  Once your order has been shipped, you will receive tracking information with a confirmation email. All deliveries must be signed for. We reserve the right to cancel any order, at which we will immediately notify you via email using the details provided.

TAXES & DUTIES: Orders that are designated for shipment to countries outside of the EU may be subject to local taxes, customs, duties, and fees levied by the destination country. If you refuse a shipment from CARMEN KLOOREN you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to CARMEN KLOOREN.